Mark B.

“Brad and his team were ultra responsive throughout the whole process. During our first meeting Brad looked over my injury case and made the determination that it would be in my best interest to go forward because I had a case. Once all of my physical therapy was completed and all the rest of the medical expenses I had incurred were compiled Brad and his team contacted the other driver insurance company. Unfortunately, Brad contacted the other attorney right as we were shutting down for COVID19 lockdown in March of 2020 so this delayed the case somewhat but, Brad and his team were reaching out to me at least once a month just to touch base even if nothing had really changed with my status during this time. During the negotiation phase of the case he was very upfront about what to expect from the other side and what his strategy was going to be depending their replies. After a couple of months of back and forth negotiations we decided to file suit in court because the insurance adjuster would not come up with a suitable offer. Once the suit was filed we were put in touch with the legal department and after a very short amount of back and forth we finally got a reasonable offer from them. Brad and I discussed the pros and cons of taking the settlement. Ultimately I decided it was in my best interest to take the offer and forgo a trial. Brad was one hundred percent behind either decision I made and didn’t pressure me to just take the money and run. Overall I had a great experience with the Coates Law Office and Brad Coates.”